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October 2017

Support Challenges and things To Do

Support Challenges and things To Do

  • covering skill gap: Recruiting, training, motivating and retaining talent can all present problems to achieving the vision of a fully resourced tech support/help desk team with all the right hard and soft skills.
  • Optimizing support processes: Ensuring the right balance between customer preference, effectiveness and efficiency.
  • Enhancing self-service: Empowering end-users to resolve their own problems reduces demand on the tech support/help desk team but also gives a growing number of end-users what they want. A potential win-win scenario.

Switch to MachPanel

Switch to MachPanel

MachPanel – the premium cloud automation solution specifically designed to manage public, private and hybrid clouds is now even more adaptable for your cloud business needs. If you are unhappy with your current control panel or using old tools and technologies then for you it’s the perfect opportunity to switch to MachPanel. Since, completely automated migration utilities are now available to move your existing users from any other control panel to MachPanel with just a single click and get exciting switch discount.

Whether you are a shared hosting company or enterprise cloud service provider, MachPanel is the perfect solution for you that meets all your needs. Just switch to MachPanel with a welcoming migration discount and have your business running across the globe with maximum ROI.

You can increase your revenue and clientele once you have MachPanel – the most reliable, scalable and secure control panel equipped with latest tools and technology to manage your services and clients. Aside, other benefits, you will really be at great comfort and have peace of mind because of exceptional customer support for MachPanel available 24×7.

Bill Gates, Jeff Bezos and 18 others commit $1 billion to new cleantech fund, Breakthrough Energy Ventures

Bill Gates, Jeff Bezos and 18 others commit $1 billion to new cleantech fund, Breakthrough Energy Ventures

Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition. Organically grow the holistic world view of disruptive innovation via workplace diversity and empowerment. Read More “Bill Gates, Jeff Bezos and 18 others commit $1 billion to new cleantech fund, Breakthrough Energy Ventures”

Office 2019 – The next release of Office

Office 2019 – The next release of Office

Microsoft has announced another suit of Office Apps and Server Applications. (including Exchange, SharePoint, and Skype for Business). most probably beta version of the new products will start shipping mid-year 2018.

It seems that although Office365 has been the flagship for Microsoft’s productivity suite over the last few years, the company still sees a need to support those who would rather own software rather than rent it.

The announcement was made during Microsoft’s Ignite in Orlando conference/

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